Version 1.5

This page has been updated on 08-05-2018.

We are aware that you trust us, it is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our website, why we collect these data and how we improve your user experience based on these data. This way you will understand how we work.

This privacy policy applies to the services of Open Web Creations. You must be aware that Open Web Creations is not responsible for the privacy policy of other websites and other sources. By using our website you acknowledge to accept our privacy policy.

Open Web Creations respects the privacy of all the visitors/users of her website and ensures that all personal information which you will give us, will be dealt with in a strict confidential manner.

How we use the collected data

The use of our Services

We do not collect or use information for purposes other than the purposes described in this Privacy Policy, unless we have obtained your explicit consent in advance. Open Web Creations processes the following personal data:

  • First and last name
  • Address details
  • Phone number
  • E-mail address
  • VAT number / Chamber of Commerce number
  • Bank account number
  • Other personal data that you actively provide, for example by placing an order, in correspondence and by phone

The data is stored on secure servers owned by Open Web Creations or those of a third party. We will not combine this information with other personal information we have.

Communication

When you send us e-mail or other messages, we may store these messages. Sometimes we ask you for personal details that are relevant to the situation in question. This enables us to process your questions and answer your requests. The data is stored on Open Web Creations's own secure servers or those of a third party. We will not combine this information with other personal information we have.

Cookies

We collect data for research to get a better insight in our clients in order to tailor our services/products.

This websites uses cookies. A cookie is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing the website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity. This information gathered by the cookie will be stored on the security server of Open Web Creations or by a third party. We use this information to see how you use the website and to make reports on website activity in order to offer you other services and products related to your activity on internet.

Purpose

We collect and use this information for no other purposes than described in our private policy unless we have received your permission to do otherwise.
Open Web Creations processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter, offers of services or other interesting news
  • Je te kunnen bellen of e-mailen indien dit nodig is om onze dienstverlening uit te kunnen voeren
  • To call or e-mail you if necessary in order to carry out our services
  • To deliver you goods and services
  • Open Web Creations also processes personal data if we are legally obliged to do so, such as information we need for our tax return.

Third Parties

We will not provide your data to other parties. In some cases your data will be shared internally but our personnel signed a non disclosure contract to respect the confidentiality of your personal data.

How long do we store personal data

Open Web Creations does not store your personal data longer than strictly legally necessary to carry through the purposes for which your data is collected.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Open Web Creations and you have the right to data portability. This means that you can submit a request to us to send a computer file of your personal data to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to This email address is being protected from spambots. You need JavaScript enabled to view it..

How do we protect personal data

Open Web Creations takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or mail This email address is being protected from spambots. You need JavaScript enabled to view it.. Open Web Creations has taken the following measures to protect your personal data:

  • Website security software such as a virus scanner and firewall.
  • SSL certificate on our website so that your data is sent via a secure internet connection. You can see this in the "https" address bar and the padlock icon in the address bar.
  • DKIM, SPF and DMARC are three internet standards that we use to prevent that you receive e-mails with our name that contain viruses, spam or intended personal (login) data.
  • Our office computers are protected with a virus scanner/firewall and are also password protected. Extremely sensitive files are also protected with a password.

Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Cookies

We collect data for research to get a better insight in our clients in order to tailor our services/products.

This websites uses cookies. A cookie is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing the website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity. This information gathered by the cookie will be stored on the security server of Open Web Creations or by a third party. We use this information to see how you use the website and to make reports on website activity in order to offer you other services and products related to your activity on internet.

Google Analytics

Objective

We use Google Analytics to measure how you use our website or our webshop and how you found us. We use this knowledge to improve our sites. Without this cookie we will miss your data. Because of this we do not see how you use our sites and you will have to wait longer for improvements.

Characteristics Names Share

These cookies come from Google and will be deleted after a maximum of two years.

_ga, _gid, _gat, _gat_gtag_UA_11028978_1

We have signed a processor agreement with Google. The collected data are processed anonymously (your IP address is emphatically not provided), not shared and used for other Google services.

Switch off cookies

Most browsers are set up to accept cookies but you can set up your browser to refuse cookies or to notify you when a cookie is being sent to you. It is however possible that some services and functions on our website and on other websites do not function properly when you have switched off cookies on your browser. How you can disable or delete cookies is explained here:

Questions and Feedback

We check on a regular basis if we comply with the privacy policy.  If you have questions about our privacy policy do contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Open Web Creations
Laan van Wateringse Veld 1048
2548 CS   Den Haag
Zuid Holland
+31 (0)6-51070445
This email address is being protected from spambots. You need JavaScript enabled to view it.
KvK:      27332342
BTW:     NL179245259B01


open source logosWhen you open your own webshop you have to consider which Webshop software you will use. There is really sufficient choice, but you are often limited. That is why we are in favor of running a webshop on our own web hosting account and not choosing a service where the hosting and the webshop are linked. What if you want to move/expand or slim down? We will highlight the difference between a webshop on OpenCart, Joomla or WordPress.

 

 

 

 

wordpress woocommerce


Benefits WordPress Woocommerce

  • This is basically an ecommerce upgrade on the default WordPress.
  • Wordpress is based on blog functionality, although it is increasingly being used for other purposes.
  • Really endless plugins and scripts are available.
  • Lots of choices from both free and paid themes.

What's better about WordPress

WordPress is more dynamic in all areas, although it does not always fit well together.

Disadvantages of WordPress Woocommerce

It can be a real quest for the right themes, plugins and the like. WordPress is also the most popular-, so consequently one of the most pestered scripts when it comes to hackers and intruders. Errors are found almost daily.

 

joomla hikashop

Benefits Joomla HikaShop

  • HikaShop is an ecommerce upgrade on Joomla CMS.
  • Joomla is suitable for a dynamic and interactive website.
  • Many components and plugins are available.
  • You can choose from many professional templates.

What's better about Joomla

Joomla offers more possibilities and flexibility in placing content. The authorization possibilities make Joomla a professional CMS.

Disadvantages of Joomla HikaShop

Sometimes Joomla is experienced as complex in use and maintenance. Our experience is that once you know Joomla well, the flexibility will work to your advantage.

 

opencart logo

Benefits OpenCart

  • OpenCart is relatively easy to install.
  • Opencart is purely aimed at webshop facilities and therefore suitable for large webshops.
  • There are many extensions available, free and paid ones.
  • The backend is very professional and well-ordered.

What is better about Opencart

Ultimately, the whole shop experience, also the checkout process, is very presentable. Graphically it all fits nicely together.

Disadvantages of Opencart

OpenCart in default offers little flexibility in placing information pages other than at the bottom of the website. By simple free extensions, these disadvantages can be solved.

Inside a webshop everything revolves around experience. To create the right atmosphere and trust for the visitor. Ultimately, you want that visitor to become a customer. Open Web Creations designs and builds webshops focused on the experience of the customer. Beautiful, well-organized webshops that enable you to score.

Logical layout

If your webshop is logically organized, your visitor feels understood. The flow and the build-up of the shop must therefore match the expectations of your (future) customer: In the end he has to arrive at the checkout to pay. For that reason, we pay extra attention to the settlement process, in terms of logic and design.

Categories

Categorization is of great importance in a webshop. How are your articles ranked? Our experience with other shops has thought us to think along with you. In the end you can easily manage the filters that belong to these categories, via the administration of your webshop.

Open Web Creations support

Contact with Open Web Creations does not stop after delivery of your webshop. On the contrary. We ensure that you also benefit from the knowledge and expertise of Open Web Creations after going live.

When data of customers are being processed through your website, an SSL certificate is indispensable. Open Web Creations can order and install this for your website.

wat is een ssl certificaat

What is SSL?

SSL stands for Secure Sockets Layer and ensures that the data flow between the website and the visitor is not readable by others. Confidential information send to a website by customers (such as passwords, personal data or payment information) can be stolen. Hackers are becoming smarter; websites are copied which makes them appear as the right website but in reality you are on a forged website, as a result you provide sensitive information to criminals. SSL gives identity to a website.

How does a SSL certificate work?

The functioning of an SSL certificate is two-fold. First, the certificate is a way to show that the server is what it says it is. Secondly, all communication between the server and the user is encrypted, so it cannot be intercepted by malicious parties.

The benefits of SSL

The data flow between the website and the visitor is well protected and cannot be read by third parties;

  • No more browser warnings for customers in case of a not trusted certificate;
  • Security visible to customers by green address bar (EV certificate only), the 's' behind http, the lock in the browser and the logo of the certificate;
  • Creates trust with customers: the website is reliable and the data of the visitors are protected;
  • Confidence results in more traffic and transactions on the website. Studies have shown that the purchase of an SSL certificate can lead to 5% or more increase in turnover. An SSL certificate can therefore also be used as a marketing tool, because more website visitors provide more transactions and returning customers. This results in a stronger brand name and makes the investment definitely worth it!

 

prijs kwaliteit

Value for money

The difference in price and quality between the various SSL certificates occurs mainly in the validation process. Before an SSL certificate is issued, a validation takes place. This process has 3 levels:

  • Extended Validation (EV): extended inspection in which the company is called to check if the person who requested the certificate is competent to do so. In addition, to ensure that the party is who he says he is (via Chamber of Commerce) and is entitled to the use of the domain name (through Whois).
  • Organisation Validation (OV): check whether the party is who he says he is (through CoC) and is entitled to the domain name (through Whois).
  • Domain Validation (DV): check whether the party is who he says he is (through CoC) and is entitled to the domain name (through Whois).

 

 

welk ssl certificaat

A certificate for every kind of website

Which certificate you need depends on your wishes/requirements. We will gladly advise you on which certificate is required for your website. Open Web Creations provides SSL certificates from the following suppliers:

  • Symantec: leader in the field of SSL certificates and the most recognized worldwide.
  • GeoTrust: leader in the field of SSL certificates and the most recognized worldwide.
  • Thawte: One of the oldest providers of SSL certificates.
  • Comodo: Fastest growing SSL issuer. Guarantee to deliver best price-quality ratio. Very wide product range.
  • RapidSSL: Budget SSL certificate

An important factor that determines the success of your webshop is the offer of payment options. These must match the payment needs of the potential customer. If the desired payment method is offered, your customer will proceed to an online purchase more quickly. We offer you a large choice and a varied range of (international) payment methods. From internet banking to credit cards or using a wallet and paying afterwards.

betaalmethoden

Payment methods for your webshop such as iDeal, credit card or PayPal you can easily arrange yourself. Another option is to use a Payment Service Provider (PSP).

  • iDeal: A must have for the Dutch market, easy to apply for.
  • PayPal: With PayPal you can transfer money to anyone with an e-mail address. Suitable for the national and international market and for simple credit card payments.
  • Credit Card: 99% of credit card payments are organized via a Payment Service Provider.
  • Klarna: Instant solution for paying on invoice. Klarna takes over your debtor risk, so payment of the invoice is guaranteed.


Payment Service Providers (PSP's)

Open Web Creations adviseert Qantani als payment service provider partner. Qantani biedt een breed scala aan betaaloplossingen, voor zowel de Nederlandse als internationale markt. Ze gebruiken verschillende abonnementsvormen, waaronder een gratis maandabonnement voor kleine webshops. Voor organisaties met veel betalingen zijn er ook betaalde abonnementen met scherpe tarieven per betaling.

qantani logo


Want to know more? Please feel free to contact us.
In the conversation we will be happy to inform you about the possibilities and answer your questions.