1. Service
  2. EU VAT Compliant
  3. Thursday, May 02 2024, 11:39 AM
  4.  Subscribe via email
VAT Validation fails.

I checked the VAT Number with VIES directly and it was valid.

How can I get support for my webshop?

Is there no ticket system available?

Thank you,
Christos
Attachments (1)
Comment
There are no comments made yet.
Add Comment
Dennis Buijs Accepted Answer
0
Votes
Undo
Hi

I solved the issue, now vat is reset when shipping to Germany.
Also made a fix for the performance when opening my extension in the admin, it is still about 15 seconds, but it is loading.
Comment
There are no comments made yet.
Add Comment
  1. more than a month ago
  2. EU VAT Compliant
  3. # 1
Service Accepted Answer
0
Votes
Undo
Thank you, it is now recognising the Belgian VAT ID :)

What I realise is, that if the customer is shipping to Germany (the Store location), a German VAT of 19% should be calculated, but it still keeps the VAT-Free option.
Can you please check that please?
Comment
There are no comments made yet.
Add Comment
  1. more than a month ago
  2. EU VAT Compliant
  3. # 2
Dennis Buijs Accepted Answer
0
Votes
Undo
Hi

I checked and reset the licence, and also a small fix, but maybe because of the next issue you saw those licence errors.

During my check on the front end, I saw another issue, with your disable Quick Checkout extension. I also made a fix for that, that my extension it not doing any more check/updates for this extension. Now front end validation is working again, but please check it also yourself in the checkout forinstance.

I hope I can soon check the performance issue for the admin extension page loading, because of your many customers it is not loading normaly.
Comment
There are no comments made yet.
Add Comment
  1. more than a month ago
  2. EU VAT Compliant
  3. # 3
Service Accepted Answer
0
Votes
Undo
Here are the items details.
Comment
There are no comments made yet.
Add Comment
  1. more than a month ago
  2. EU VAT Compliant
  3. # 4
Dennis Buijs Accepted Answer
0
Votes
Undo
Hi

Can you provide me admin and ftp details in the tab 'Site details', then I will check.
Licence must be valid all times, for live :-)
Comment
There are no comments made yet.
Add Comment
  1. more than a month ago
  2. EU VAT Compliant
  3. # 5
Service Accepted Answer
0
Votes
Undo
Hello It seems that the license is not used properly.

Although the license is valid and the support is until September this year, the extension seems to be disabled :(

Domain esim.me
Attachments (2)
Comment
There are no comments made yet.
Add Comment
  1. more than a month ago
  2. EU VAT Compliant
  3. # 6
Dennis Buijs Accepted Answer
0
Votes
Undo
Hi

Strange, I checked and see it is working throught my extension.
Please try again, if still not working please leaf your login credentials in this ticked and I will check.
Comment
There are no comments made yet.
Add Comment
  1. more than a month ago
  2. EU VAT Compliant
  3. # 7
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Welcome

Categories

OpenCart Free Extension
  1. 1 post
  2. 2 subcategories
OpenCart Commercial Extension
  1. 72 posts
  2. 17 subcategories
Sales & Billing
  1. 0 posts
  2. 2 subcategories
Welcome
  1. 6 posts
  2. 2 subcategories

Recent Discussions

Error log issues for version 3.21
Hi Get this info in error log: 2024-10-08 23:45:32 - PHP Warning: Undefin...
325 Hits
0 Votes
Posted on Tuesday, October 08 2024, 09:53 PM
OWC EU VAT Compliant v3.15 - ocmod bug
When I edit user data and try to save, I get an error: Fatal error: Uncaught ...
475 Hits
0 Votes
Posted on Wednesday, August 28 2024, 09:22 AM
Very Critical BUG: Swiss VAT IDs are accepted as V
Hello, the Extensions incorrectly accepts Swiss Tax numbers as valid VAT numb...
455 Hits
0 Votes
Posted on Tuesday, August 27 2024, 12:55 PM
The buyer does not see second address and postal c
The buyer does not see the Administrator's modified second address and postal co...
547 Hits
0 Votes
Posted on Tuesday, August 20 2024, 11:06 AM
the extension incorrectly displays the company nam
For example, VIES correctly displays the company name as MB "Restoranų įran...
557 Hits
0 Votes
Posted on Saturday, August 17 2024, 03:06 PM
  • Resolved